Delivery and returns

DELIVERY

All Attesa Maternity products are delivered in Italy with  express courier within 2-3 working days from the date of confirmation of your order.
For delivery to the Italian islands or to reach remote geographical areas or in other exceptional circumstances, the service may take longer.

Delivery is free throughout Italy.
Shipping to other parts of Europe and the rest of the world is entrusted to international courier, with delivery guaranteed within 3 - 5 working days throughout the world, except in remote/difficult-to-reach areas or in other exceptional circumstances.

In order to ensure the maximum transparency, possible additional expenses will always be specified during the online purchasing process before the order is confirmed.

You will be informed by e-mail as to the status of your delivery by means of a tracking number which you will be able to use to check the status of the shipment from the courier’s website.

RETURNS OR WITHDRAWL FROM THE CONTRACT

If you are not entirely happy with your purchase or if the product delivered exhibits defects, send an email to Customer Service at contact@attesa.it, supplying the date and order number.
In the case of returns due to defects, you will need to attach a photo of the defective product. You will be contacted and instructed on how to correctly return the goods. 

The goods will need to be returned in the same condition in which they were received, that is, with all their constituent parts, in the original packaging within 10 working days of receipt to:
Vittorio Martinelli S.r.l. Via Verona, 49-51 - 37017 Lazise (VR) Italy

In the case of return of defective products, shipping costs will be borne by Attesa Maternity.
See our Terms and Conditions for further details.

CUSTOMS FEES and CHARGES
In case of shipment to a country outside the European Union, the goods may be subject to customs duties and sales taxes. The calculation depends on the estimated value of the shipped goods and classified as Harmonized System Code. Any additional tax is payable by the customer. For further information regarding any of the duties and taxes, you should contact your local Customs Offices in the Country of destination.